Powerful Guest Intelligence to Build Your Hotel's Brand
The guest journey continues even after they have finished their stay. They voice their opinions online and openly judge your brand, all the while influencing other potential bookers on all platforms. A strategic source of business intelligence, you need to ask yourself, how much are you losing by not leveraging it.
How Does StarSight Work?
StarSight brings into a single dashboard, all online review sources for your hotels and analyzes both quantitative & qualitative data to bring deeper insights into your hotel's online reputation on each sales channel.
Click through the core StarSight features below to learn more how each of them helps you improve your hotel's online reputation.
What Makes StarSight
StarSight leverages BigData, Natural Language Processing, and Machine Learning to analyze both quantitative (Guest Ratings) and qualitative (Guest Reviews) feedback and deliver powerful guest intelligence with deeper insights than just a quantitative analysis like NPS.