Hotel Reputation Management
Your hotel's online reputation reaches out to people at one of the most critical touchpoints - when they are ready to book. Travelers will overlook price, amenities and star categorizations in lieu of favorable online reviews. With tech-savvy, always-online, millennials being the largest hospitality consumers, what are you doing to grab their eyeballs? Or more importantly to prevent them from drifting away from your brand?
YOUR HOTEL'S ONLINE REPUTATION DIRECTLY AFFECTS YOUR REVENUES
travelers will pay more
travelers will pay more for a hotel with higher review ratings.
increase in bookings
with only a 10% improvement in TripAdvisor review score.
higher chance of bookings
for a hotel with higher review scores when all other hotels are at the same price.